Shipping policy
Shipping Policy
Last updated: [Date]
Processing Time All orders are processed within [X–X] business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | [X–X] business days | [Amount / Free over $X] |
| Expedited Shipping | [X–X] business days | [Amount] |
| Overnight Shipping | [1] business day | [Amount] |
Shipment Confirmation & Order Tracking You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Shipping Destinations We currently ship to [countries/regions you ship to]. We do not ship to P.O. boxes / APO/FPO addresses. (edit as applicable)
Damaged or Lost Packages [Luna Nueva Tequila] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
International Shipping We ship internationally to select countries. Customers are responsible for all customs fees, duties, and taxes applicable in their country. [Luna Nueva Tequila] is not responsible for delays due to customs.
Contact Us If you have any questions about your order, please contact us at [email address] or [phone number].